General Information

Children

We ask parents not to bring infants and very young children (under age 6) to performances unless the performances are specifically programmed for them. All children, regardless of age, must be ticketed.

Parking

There are two parking areas for the Ford Center for the Performing Arts. One is beside and north of the center; additional parking is available in lots across University Avenue to the south of the facility.

Arrival Time/Late Seating Policy

Please arrive early out of respect for the performers and other members of the audience. The outside lobby doors will open at least one hour prior to curtain. Doors to the theater will open approximately 30 minutes before curtain time. Latecomers will be asked to wait in the lobby and will be admitted to the theater by an usher during an appropriate pause in the performance.

Refunds

No tickets will be refunded unless a performance is cancelled by the Ford Center. In the event of a cancellation, ticket holders may exchange their ticket for one to a different program or may request a refund.

Electronic Courtesy

Cameras and recording devices of any type are not permitted in the Ford Center. Violators are subject to removal. Please remember to turn off all noise-producing pagers, electronic watch alarms and cellular phones before entering the theater.

Lost Tickets

We do not want you to miss a performance, so please contact the UM Box Office at 662-915-7411 if you cannot find your ticket(s).

Wheelchair-Accessible Entrance

Two entrances to the Ford Center are wheelchair-accessible. One is the main entrance to the building on the first floor (orchestra level), which is accessible from the parking lot. A second is the University Avenue entrance on the third floor (mezzanine level). Both of these entrances have handicap-accessible doors.

Accessible Parking

Handicap-designated parking spaces are located just North of the orchestra-level entrance.

Seating

The box office staff is happy to assist you in selecting seating that best meets your needs. Wheelchair space is available in the orchestra, mezzanine and balcony locations. Patrons who do not wish to transfer from their wheelchairs to a theater seat should request wheelchair-seating locations when ordering tickets. If you need a wheelchair-seating location and wish to sit with someone specific, please submit your ticket requests at the same time to designate him or her as your partner. Staff and volunteers cannot assist patrons in transferring to theater seats.

Sign Language Interpreted Performances

Sign language interpretation is available when requested three weeks prior to the performance. To request this service, contact the director of the Ford Center at 662- 915-2787. This service is subject to the availability of a qualified interpreter.

Assistive Listening Devices

Assistive listening devices are available at no cost from the box office for all performances. Anyone with or without a hearing aid may use the equipment from any seat in the theater. Patrons will need to leave an ID at the box office when obtaining a listening device.

Large-Print Programs

For selected performances, large-print programs are available in the orchestra-level lobby.

Restrooms

Handicap-accessible restrooms are available on the orchestra and mezzanine levels.

If you have any questions, please feel free to call the Ford Center for the Performing Arts at 662-915-2787.